# Subsalt Cloud {% hint style="success" %} Subsalt Cloud provides the fastest path to using the product with zero infrastructure management. Contact us for trial access to our cloud sandbox environment. {% endhint %} Subsalt Cloud is our fully-managed, multi-tenant deployment option that runs entirely in Subsalt's secure cloud infrastructure. It provides all the power of Subsalt's safe synthetic data generation without any infrastructure overhead, making it ideal for teams who want to focus on analytics rather than operations. With Subsalt Cloud, you get enterprise-grade synthetic data capabilities with the simplicity of SaaS - no clusters to manage, no software to update, and no infrastructure to monitor. ### How does Subsalt Cloud work? Subsalt Cloud instances run in our secure, SOC 2 certified cloud infrastructure. We handle all aspects of deployment, scaling, monitoring, and maintenance while ensuring your sensitive data remains protected. Your team accesses Subsalt through standard database connections and our web portal, with data flowing securely between your environment and ours via Private Link or similar secure connectivity options. Your sensitive data is never persisted in Subsalt's environment. ### Support and maintenance #### Software updates Your Subsalt support team will ensure that security and product updates are applied in a timely manner. Subsalt publishes releases using [semantic versioning](https://semver.org/), and will automatically apply minor and patch updates during maintenance windows. Major releases will be coordinated with your internal stakeholders since they often involve more significant infrastructure or user-facing changes. #### Email and Slack support Subsalt Managed customers can reach out to a Subsalt engineer via email or Slack for assistance. ### Security and compliance Subsalt Cloud maintains enterprise-grade security standards: * **SOC 2 Type II certified** infrastructure * **HIPAA compliant** with BAA available * **End-to-end encryption** for all data in transit * **No persistent storage** of sensitive data * **Regular third-party security audits** --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.subsalt.io/product/subsalt-cloud.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.