Subsalt Managed

Fully managed instance in your cloud environment

Managed instances are single-tenant deployments that run in your cloud environment, providing you with infrastructure-level control as well as the ability to use all Subsalt interfaces and tools.

We have packaged the best parts of Subsalt into a Helm chart and can deploy and operate them in your own account, bringing you the best of SaaS with the added benefit of a deployment free of noisy neighbors, enhanced support, and additional security guarantees.

With Subsalt Managed, it is more than just an on-premises deployment of your database; you are getting the Subsalt team operating your deployment alongside your team for a fully managed database solution.

How does a Subsalt Managed deployment work?

Subsalt Managed instances are deployed in a Kubernetes cluster in your cloud account; Subsalt maintains the cluster and ensures that your instance is always in a healthy state, including technical support, 24x7 monitoring, and automatic application + security updates.

Check out the Installation Guide for more information, or review the Cluster Requirements.

Responsibility matrix

Area
Customer
Subsalt
Shared

Infrastructure

Cloud account management

Kubernetes cluster provisioning

Kubernetes cluster patching / upgrades

Node scaling decisions

Application

Subsalt application deployment

Application configuration

Security updates

Major version upgrades

Data & Security

Data governance policies

Access control configuration

Network security (VPC, firewalls)

Application security

Operations

24/7 monitoring

Incident response

Backup execution

Disaster recovery testing

Performance tuning

Support

Initial stakeholder training

End-user training

Technical support

Change management

Support and maintenance

Subsalt provides Terraform templates for creating a compatible cluster; once you've created the cluster, the Subsalt support team will install the Subsalt application and work with you to match your internal networking requirements.

Your Subsalt support team will then take the lead in ensuring that your cluster is always available and up to date.

Software updates

Your Subsalt support team will ensure that security and product updates are applied in a timely manner. Subsalt publishes releases using semantic versioning, and will automatically apply minor and patch updates during maintenance windows.

Major releases will be coordinated with your internal stakeholders since they often involve more significant infrastructure or user-facing changes.

Email and Slack support

Subsalt Managed customers can reach out to a Subsalt engineer via email or Slack for assistance.

Last updated